Utilities
City Utility Services
City services in Carencro are built to be easy to find and easy to use. Pay your bill, report an issue, find your trash pickup day, or reach the department you need. It’s all here.
The City of Carencro provides water, sewer, and natural gas services to residents. Additional energy providers serving the area include Entergy, SLEMCO and Trans Louisiana Gas Company. Trash collection in the city is provided by Pelican Waste & Debris.
Manage Your Account
Pay your utility bill online
Sign Up For E-billing
New Customer Application
(gas, water, sewer, and trash)
Utility Move Out Request form
Monitor your water usage
Water Usage App
Sign up for Automatic Bank Draft
Forms & Information
- Consumer Confidence Report 2025
- Pelican Waste & Debris schedule map and Frequently Asked Questions
- Natural gas safety public notice
- Annual Water Quality Report
- Gas System Operation & Maintenance Manual (for contractors working on the city’s system)
- iWorQ Citizen Request Portal
Call Before You Dig
Louisiana law requires you to call 811 before any digging project to locate underground utility lines. This applies to homeowners and contractors. It’s free and prevents accidents.