Natural Gas Safety

Public Notice

The purpose of this message is to inform the public that the City of Carencro has buried gas pipelines throughout the gas service area that provide safe, reliable energy to its customers. The City of Carencro maintains these pipelines to a high standard and they are considered reliable. A Damage Control Program (line markers) and an Emergency Plan for responding to an emergency situation has been established, and the city works closely with fire and emergency response personnel. Prior to any excavation in and around any gas facilities, contact the One-Call System at 1-800-272-3020.

Help Us Keep You Safe
How to Recognize a Natural Gas Leak:
Natural gas leaks may be detected by one of the following indications on or near our pipelines’ right-of-ways:

1. A gaseous or hydrocarbon odor.

2. A blowing or hissing sound.

3. Dust blowing from a hole in the ground.

4. Continuous bubbling in one spot in wet or flooded area.

5. Dead vegetation (grass, shrubs or trees.)

6. Abnormally dry or hardened soil.

7. Fire apparently coming from the ground or burning above the ground.

Caution:
 Gas that has accumulated in a confined space is subject to explosion. Please stay away from immediate area of any suspected gas leak and contact the City of Carencro Gas Maintenance Department!

Note:
 The City of Carencro does not maintain buried piping between the gas meter and the house or business. The customer is responsible for maintaining and repairing this section of gas piping from leakage. These buried gas lines should be checked periodically for leakage.

If you need additional information, suspect a natural gas leak or in case of an emergency concerning a City of Carencro system gas main or service line, immediately call: City of Carencro
 1-337-896-8481 or
 1-337-896-6132 (24 Hour No.)